1.1 Agreement to Terms. This Terms of Service Agreement (“Agreement”) is a legally binding contract between you (the “Customer” or “you”) and OneNet Servers UK, a service operated by ConqolX Technologies Limited ( “OneNet Servers UK”, “we”, or “us”). By accessing or using our services, website, or platform, or by ticking the “I Agree” box during account registration or checkout, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with these terms, you must not use our services.
1.2 Contract Formation. You confirm that by ticking the “I Agree” box or using our services, a contract is formed between you and OneNet Servers UK under these terms and conditions. Ticking the box or similar electronic consent is legally equivalent to signing a written contract.
1.3 Other Applicable Terms. Additional terms and policies may apply to certain services, such as our Privacy Policy, Acceptable Use Policy, or specific product/service terms. All such additional terms are incorporated by reference into this Agreement. In the event of a conflict, this Agreement shall prevail unless the additional terms expressly override this Agreement for the specific service.
1.4 Eligibility. You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. If you are entering this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms, in which case “you” will refer to that entity.
2.1 Service Provider. OneNet Servers UK is a trading name of ConqolX Technologies Limited, a company registered in England and Wales.
Company Number: 14565201
Registered Office: Bartle House, 9 Oxford Court, Manchester, England, M2 3WQ.
Email: support@onenetservers.net (for general inquiries); gdpr@onenetservers.net (for privacy-related inquiries).
Telephone: +44 7333 880 7775.
2.2 How to Contact Us. You can contact us using the contact information above. We will typically communicate with you by email or through your account on our website. By using our services, you agree that electronic communications (such as email or account notices) satisfy any legal communication requirements, including that such communications be in writing.
2.3 How We May Contact You. If we need to contact you about your account or services, we will do so via the email address on file or via the OneNet Servers UK client portal. It is your responsibility to keep your contact details (including email and phone number) accurate and up to date in your account profile.
3.1 Scope of Services. OneNet Servers UK provides web hosting, domain name registration, email services, cloud servers, and related services (collectively, the “Services”). This Agreement governs all Services you purchase or use from us. Specific details for each Service (such as descriptions, features, and pricing) are provided on our website or in your order. We will supply the Services to you with reasonable care and skill, under our obligations under the Consumer Rights Act 2015.
3.2 Domain Name Registration. If you register or transfer a domain name through us, additional terms apply:
Registrar and Registry Policies: Domain registrations are subject to the rules and policies of the relevant domain name registry and the Internet Corporation for Assigned Names and Numbers (ICANN). By registering a domain, you agree to comply with ICANN’s policies and any registry-specific terms for the top-level domain (TLD) or country-code TLD you choose.
Accurate Information: You must provide complete and accurate contact information for domain registration and promptly update any changes. Providing false or outdated information may result in suspension or cancellation of the domain.
Domain Renewal: Domain names are registered for fixed periods. We will attempt to notify you before renewal fees are due. You are responsible for ensuring your domain renewals are paid on time. If payment is not received by the due date, the domain may expire and become unavailable.
No Guarantee of Registration: We do not guarantee that your desired domain name will be available or approved by the registry. Domain registrations are final and non-refundable once processed (subject to your statutory rights and any cooling-off rights as described in Section 6).
3.3 Account Security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must use a strong password and secure your login information. Notify us immediately at support@onenetservers.net if you suspect any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to adequately safeguard your account.
3.4 Acceptable Use. You agree to use the Services only for lawful purposes and under this Agreement and our Acceptable Use Policy (if provided separately). Prohibited activities include, but are not limited to:
Using the Services to engage in any unlawful, fraudulent, or malicious activity or to store or transmit any content that is illegal, harmful, obscene, defamatory, infringing, or otherwise objectionable.
Sending unsolicited bulk emails or spam, phishing, distributing malware, or engaging in other activities that violate the Privacy and Electronic Communications (EC Directive) Regulations 2003 or other laws regarding electronic communications.
Interfering with or disrupting the integrity or performance of our servers or any other networks (for example, deliberate overuse of resources, DDoS attacks, or hacking attempts).
Reselling the Services or providing access to the Services to third parties without our prior written consent (except where explicitly permitted, such as in authorized reseller programs).
Attempting to gain unauthorized access to our systems or those of other customers, or violating the security of any network or account.
We reserve the right to investigate suspected violations of this Section and to suspend or terminate the Services (in whole or in part) without notice for serious or repeated violations.
3.5 Service Modifications. We may enhance, modify, or discontinue aspects of the Services from time to time (for example, to improve performance or security or to comply with legal requirements). We will endeavour to provide reasonable notice of significant changes, especially if they could materially affect your use of the Services. If we discontinue a Service entirely, you will be entitled to a pro-rata refund for any prepaid period that you are unable to use due to the discontinuation, unless such discontinuation is due to your breach of these terms.
4.1 Fees and Charges. You agree to pay the fees for the Services as set out on our website or order confirmation at the time of purchase. All fees are stated in GBP (British Pounds Sterling) and include VAT where applicable, unless stated otherwise. Fees for recurring services (such as monthly or annual hosting plans or domain renewals) will be charged in advance on a recurring basis.
4.2 Payment Methods. We accept various payment methods (e.g., credit/debit card, PayPal, direct debit) as indicated on our website. By providing a payment method, you authorize us to charge all fees incurred to that payment method. It is your responsibility to ensure your payment information is accurate and up to date.
4.3 Billing Cycle and Auto-Renewal. Services are provided on a subscription basis (monthly, annually, or as otherwise stated). By default, your Services will auto-renew at the end of each billing cycle to prevent interruption. We will use the payment method on file to process renewals. Reminder Notices: For consumers, we will send you a reminder notice before any auto-renewal with information on how to cancel, in accordance with UK law. You may opt out of auto-renewal at any time through your account settings or by contacting us, in which case your Services will expire at the end of the current term if not manually renewed.
4.4 Late Payments. If we do not receive payment on the due date, we reserve the right to suspend or restrict the Services until payment is made. If payment is not made within a reasonable time after it is due, we may terminate the affected Services for breach (see Section 5.3). You may also be responsible for any reasonable costs of collection we incur for overdue amounts.
4.5 Price Changes. We may change the fees for our Services from time to time. Price changes for recurring services will not apply until the next renewal term. We will give you at least 30 days’ notice of any fee increase for a recurring service. If you do not agree with the new price, you may cancel the Service before the price change takes effect. Continued use or failure to cancel the Service after the price change constitutes your acceptance of the new fees.
4.6 Refunds. Fees are non-refundable once a service term begins, except in the following cases:
If you are a consumer, you exercise your right to cancel within the 14-day cooling-off period as described in Section 6. In such case, you may be entitled to a full or partial refund depending on the circumstances (subject to the exceptions and deductions described in Section 6.3).
If we terminate a Service without cause before the end of a period you have paid for, we will refund the unused portion of fees for that period.
Any other refunds explicitly provided for by us in promotional offers or specific Service terms, or as required by law.
We do not provide refunds for domain name registration fees once a domain has been successfully registered, except if required under your statutory rights, because domain registration is a custom service that commences immediately upon order (see Section 6.3 for more details on this exception).
5.1 Term of Agreement. This Agreement begins when you accept it (as described in Section 1.1) and continues until terminated by either party in accordance with this Section 5. Each Service you purchase may have its own term (e.g., a 1-year hosting plan); this Agreement remains in effect for as long as you have any active Service.
5.2 Your Right to Terminate. You may terminate a Service or your account at any time by providing notice to us (through your client area or by contacting support). If you terminate a Service before the end of its billing term, no refund will be due for the remaining term unless you are exercising a legal right to cancel (such as within the cooling-off period for consumers under Section 6) or we have breached our obligations. After termination, we will close your account and cease providing the Services to you.
5.3 Suspension or Termination by Us. We may suspend or terminate your access to the Services for cause if:
You violate any material term of this Agreement (including failure to pay fees when due or breach of the Acceptable Use conditions in Section 3.4) and do not cure the violation within a reasonable time after we have requested you to do so (if it is capable of cure).
Your use of the Services poses a security risk to our network or systems, or to other users, or could subject us or others to liability.
We are required to do so by law or pursuant to a court order, or if the provision of the Services to you becomes unlawful.
In the case of less serious violations, we will typically provide you with notice and an opportunity to remedy the issue. However, for serious breaches (for example, distributing malware, persistent spam, or illegal content), we reserve the right to suspend or terminate immediately to protect our interests and those of other customers.
5.4 Effect of Termination. Upon termination of a Service or your account:
Your right to use the Service ends immediately, and we may disable or delete any account, websites, data, or content you have on our systems. Data Retention: We may, at our discretion, retain backup data for a limited period, but we are not obligated to store your data after termination unless required by law. It is your responsibility to download or back up any content or data prior to termination.
Any fees owed to us become immediately due and payable. If we terminated without cause, we will refund any pre-paid fees for the remaining term as described in Section 4.6. If termination was due to your breach, you are not entitled to any refund for unused term and may be liable for damages or costs arising from your breach.
Domains you have registered via OneNet Servers UK will remain under your ownership until their expiry, provided you continue to meet the registry requirements and pay applicable renewal fees. If your account is terminated and you have domains, you may request a transfer of your domains to another registrar (provided all fees are paid). We will reasonably cooperate with legitimate transfer requests, consistent with ICANN and registry policies.
5.5 Surviving Provisions. Any terms of this Agreement which by their nature should survive termination (including but not limited to provisions concerning limitation of liability, indemnification, governing law, and dispute resolution, as well as any accrued rights to payment) shall survive the termination of this Agreement.
6.1 No Waiver of Statutory Rights. Nothing in this Agreement is intended to limit or exclude your legal rights as a consumer under any applicable law. If you are contracting with us as a consumer (meaning for personal use, outside of your trade, business, or profession), you have certain rights under the Consumer Rights Act 2015 and other consumer protection laws. These Terms will be interpreted and applied in a manner consistent with those rights. In the event of any conflict between this Agreement and your statutory rights, your statutory rights will prevail.
6.2 Standard of Service. We promise that our Services will be provided with reasonable care and skill, as required by the Consumer Rights Act 2015. If we fail to meet this standard, you may be entitled to remedies under the law, such as the right to require us to re-perform the services or to receive a reduction in price. For detailed information about your rights, you can visit the UK government’s consumer advice website or contact your local Citizens Advice Bureau.
6.3 14-Day Cooling-Off Period (Right of Withdrawal). If you are a consumer and you purchase our Services online or by phone, you have a legal right to cancel your contract within 14 days without giving any reason. This 14-day cancellation period starts the day after the later of: (a) the day the contract is formed (see Section 1.2), or (b) the day you receive confirmation of the contract and required information in writing (e.g., email confirmation of your order and these terms).
How to Cancel: To exercise your right to cancel within the cooling-off period, you must inform us of your decision. You can do so by contacting our support team via email at support@onenetservers.net or using any cancellation form provided in our Help Center. You should provide a clear statement of your decision to cancel and include your account information or order details.
Effects of Cancellation: If you cancel within the 14-day period, we will refund all payments received from you for the cancelled Services, except as set forth in the “Commencement of Services” section below. We will make the reimbursement without undue delay, and no later than 14 days after the day on which you informed us of your decision to cancel. We will issue the refund to the same payment method that you used for the initial transaction, unless you have expressly agreed otherwise. You will not incur any fees from us for the refund.
Commencement of Services and Waiver of Cancellation Right: If you request or agree that we begin providing the Services during the 14-day cooling-off period (for example, you place an order for hosting or register a domain name and ask us to start or activate it immediately), then you still have the right to cancel within 14 days, but:
a. Services Performed: If the service is fully performed (completed) within the 14 days at your request, you acknowledge that you lose the right to cancel. For example, domain name registration is typically completed within minutes of your order; once a domain is registered for you, the service has been fully performed and cannot be undone, so the cooling-off right is lost for that registration.
b. Partial Performance: If the service is only partly performed when you cancel, you are entitled to a refund of the portion of fees corresponding to the unperformed part of the service. We may deduct from the refund an amount for the services provided up to the time you informed us of your cancellation. This deduction will be in proportion to what has been supplied, in comparison with the full coverage of the contract. For example, if you bought a 12-month hosting plan and request cancellation after 7 days, we may charge a pro-rata amount for the 7 days of service provided (if any) and refund the remainder.
Exceptions: The 14-day cooling-off right does not apply to certain types of contracts, such as those for products or services made to your specifications or clearly personalized, or the supply of digital content (including software or licenses) which is provided immediately with your consent and acknowledgment of waiving cancellation rights. Where such exceptions apply, we will inform you and obtain your consent if needed before delivering the service.
6.4 Other Cancellation Rights. The above cooling-off rights are in addition to any other cancellation or termination rights you may have under this Agreement or at law. Beyond the initial 14-day period, you may still cancel or terminate services as permitted under Section 5 of this Agreement or under any applicable law (for example, if we materially breach the Agreement). If you have a month-to-month plan, you can generally cancel at any time effective at the end of the then-current month, and if you have a prepaid annual plan, you can cancel to prevent renewal as described in Section 4.3.
6.5 Unfair Terms. Under the Consumer Rights Act 2015, contract terms must be fair and transparent. We strive to draft our terms clearly. If any provision of this Agreement is found to be unfair or unenforceable under consumer protection laws, that provision will be ineffective only to the extent of the unfairness/unenforceability, and it will not affect the validity of the remaining terms. You may also have the right to seek redress if a term is found to be unfair.
7.1 Compliance with Data Protection Laws. We take your privacy seriously. We will collect, use, store, and disclose any personal information about you per applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For detailed information on how we handle personal data, please refer to our Privacy Policy By using our Services, you acknowledge that you have read our Privacy Policy.
7.2 Use of Personal Data. We will use your data only for legitimate purposes, for example:
To provide and administer the Services (e.g., using your contact and payment details to set up your account, process transactions, and deliver services).
To communicate with you about your account or the Services (service announcements, billing notifications, security alerts, etc.).
To comply with legal obligations (such as keeping records for tax purposes, responding to lawful requests by authorities, and fulfilling our regulatory obligations).
Data Minimization and Security: We strive to collect only what is necessary and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
7.3 Your Rights. As an individual, you have certain rights regarding your data that we hold, subject to applicable law. These include the right to request access to your data, to correct or update inaccurate information, to request deletion of your data (“right to be forgotten”), to restrict or object to the processing of your data, and to data portability. You also have the right to withdraw consent at any time when we process your data based on consent (this will not affect the lawfulness of any processing carried out before you withdraw your consent). To exercise any of these rights, you can contact us at gdpr@onenetservers.net. We will respond to requests within the timeframe required by law (generally one month).
7.4 Data Transfers. We may process and store your data on servers located within the UK or European Economic Area (EEA). If we transfer your data outside the UK/EEA, we will ensure an adequate level of protection for your information in accordance with UK GDPR requirements (for instance, by using contracts based on the standard contractual clauses or transferring to jurisdictions deemed adequate by the UK government).
7.5 Data Retention. We will retain your data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your use of the Services and as needed to comply with legal obligations or resolve disputes. When we no longer need personal data, we will securely delete or anonymize it.
8.1 Service Communications. By creating an account or purchasing Services, you consent to receive necessary service communications from us electronically (via email, SMS, or through the platform). These communications include, for example, payment receipts, account confirmations, support messages, notices about updates or security issues, and information essential for the delivery of the Services. These are transactional or relationship messages, not marketing.
8.2 Marketing Communications. We will only send you promotional or marketing communications (such as newsletters, special offers, or new service announcements) if you have explicitly consented (opted-in) to receive them, in compliance with the Privacy and Electronic Communications Regulations 2003 (as amended) and UK GDPR. At the time of account registration or during service use, you may be offered the opportunity to join our mailing list or receive marketing calls/SMS – this is entirely voluntary.
8.3 Opting Out. If you have consented to marketing communications, you have the right to withdraw your consent at any time. You can opt-out by:
Using the “unsubscribe” link in any marketing email you receive from us to stop future emails.
Informing the caller that you do not wish to receive further marketing calls (for telephone marketing, if any).
Adjusting your preferences in your account settings, if such an option is available.
Contact us at support@onenetservers.net to request removal from marketing lists.
Once you opt out, we will stop sending you marketing messages. Please note it may take a short time to process your opt-out request, during which you might still receive communications already in process. Opting out of marketing does not affect our ability to send you service communications as described in Section 8.1.
8.4 Third-Party Marketing. We will not sell or share your contact information with third parties for their own marketing purposes without your explicit consent. If our website or service integrates third-party marketing features, we will provide you with appropriate notice and choice.
8.5 Cookies and Tracking. Our website uses cookies and similar technologies to provide and improve our services and for analytics. Please see our Privacy & Cookie Policy for details about how we use cookies and how you can manage your cookie preferences.
9.1 Our Intellectual Property. All software, technology, text, logos, trademarks, trade names, and content used in providing the Services or on our website (collectively, “Our IP”) are the property of OneNet Servers UK or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use Our IP as necessary for your use of the Services, subject to this Agreement. You may not copy, distribute, modify, reverse engineer, or create derivative works from Our IP unless expressly permitted by us or by law.
9.2 Your Content. You retain all rights to any materials (such as websites, files, data, or images) that you create or own and host or store using our Services (“Your Content”). By using the Services, you grant us a worldwide, royalty-free license to host, reproduce, and transmit Your Content as necessary to provide the Services (for example, to back up your data or display your website to visitors). You represent and warrant that you have all necessary rights in Your Content and that hosting or using it via our Services does not violate the rights of any third party or any law.
9.3 Removal of Content. If we are notified or become aware that any of Your Content may violate this Agreement, infringe third-party intellectual property rights, or violate the law, we may remove or disable access to that Content. We will inform you if we take such action and if appropriate, you may have the opportunity to cure the violation or provide evidence of your right to use the content. Repeated infringement may result in the termination of your account.
10.1 Provision of Services “As Is” (to Businesses). If you are using our Services for business purposes, to the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis. We do not guarantee that the Services will be uninterrupted, error-free, or perfectly secure. To business users, we disclaim any and all warranties, conditions, or representations of any kind (express or implied) regarding the Services, including any implied warranties of satisfactory quality, fitness for a particular purpose, or non-infringement, except to the extent such warranties are by law incapable of exclusion. (This Section 10.1 does not apply to consumers and does not limit our obligations to consumers under Section 6.)
10.2 Losses We Are Responsible For. We are responsible for loss or damage you suffer that is a foreseeable result of our breach of this Agreement or our failure to use reasonable care and skill in providing the Services. Loss or damage is “foreseeable” if it is obvious it will happen or if, at the time the contract was made, both we and you knew it might happen (for example, if you discussed it with us during sales or support conversations). If you are a consumer, this means we will perform the Services with reasonable care and skill and are responsible for the quality of digital content we provide, as stated in Section 6.2.
10.3 Losses We Are Not Responsible For. We will not be responsible for:
Any loss or damage that is not foreseeable or not caused by our breach or negligence.
Business-related losses (for consumers): If you are a consumer using the Services for any commercial or business purpose (which is not recommended), we will have no liability to you for any business losses, including lost profits, lost business opportunities, business interruption, or loss of business goodwill.
Indirect or Consequential Losses: We are not liable for indirect, special, or consequential losses or damages. This includes, for example, loss of data, loss of revenue or profit (if you are a business user), or the cost of procuring substitute services, arising out of or in connection with the use or inability to use the Services.
Events Beyond Our Control: We are not liable for any failure or delay in performance of our obligations caused by events outside our reasonable control (“force majeure” events such as strikes, war, terrorism, acts of God, pandemics, power or Internet outages, or actions of third-party providers or governments). In such cases, we will take reasonable steps to minimize the impact and resume service as soon as feasible.
10.4 Limitation on Liability Amount. If you are a business customer, and subject to Section 10.5 below, our total aggregate liability to you for all claims arising under or related to this Agreement or the Services (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) shall be limited to the total amount you paid us for the specific Service that gave rise to the claim in the 12 months immediately preceding the event giving rise to the claim. If you did not pay for the Service (for example, a free service), our liability is limited to £50 (fifty British pounds).
10.5 No Limitation for Certain Losses. We do not exclude or limit liability where it would be unlawful to do so. This means that nothing in this Agreement limits our liability for:
Death or personal injury caused by our negligence or the negligence of our employees or agents.
Fraud or fraudulent misrepresentation.
Breach of your legal rights in relation to the Services, including the right to receive services supplied with reasonable care and skill and, for digital content, the right to receive content that is of satisfactory quality and fit for purpose (as provided by the Consumer Rights Act 2015).
Any other liability that cannot be limited or excluded by applicable law.
10.6 Your Liability to Us (Indemnification). You agree to indemnify and hold harmless OneNet Servers UK (and our directors, officers, employees, and agents) against any claims, losses, damages, or expenses (including reasonable legal fees) arising out of or related to your breach of this Agreement, your misuse of the Services, or your violation of any law or the rights of a third party. This means that if a third party (for example, a copyright holder or a regulator) makes a claim against us due to your content or your actions, you will reimburse us for the cost of defending and resolving that claim, including any damages or costs we have to pay, provided that we notify you of the claim and give you the opportunity to cooperate with us in the defense. (This indemnity does not apply if you are a consumer and the claim arises from something we did wrong.)
10.7 No Third-Party Liability. We are not responsible for services or products provided by third parties that you access or use in connection with our Services. For example, if you register a domain name, the registration is also subject to terms of third-party registries; if you use third-party software or applications through our hosting, those third-party providers are responsible for their products. We do not accept liability for the actions or omissions of third parties or for any aspect of third-party services.
11.1 Customer Service and Complaints. We are committed to resolving any issues or concerns you may have with our Services. If you have a complaint or dispute, please contact our customer support at support@onenetservers.net or via our Help Center. We will acknowledge and respond to complaints promptly and do our best to resolve problems fairly and effectively.
11.2 Escalation. If your complaint is not resolved to your satisfaction by our frontline support, you may request that the issue be escalated to a manager or our dedicated complaints team. We will provide a final response to your complaint in writing (via email) once we have fully investigated it.
11.3 Alternative Dispute Resolution (ADR). If we are unable to resolve a dispute internally, and you are a consumer, we are required by UK law to inform you of an alternative dispute resolution option. The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 require us to provide this information but do not obligate either you or us to use ADR. We will, in good faith, consider using an ADR provider to resolve the dispute. For example, we would be willing to consider the services of the Centre for Effective Dispute Resolution (CEDR) or another certified ADR scheme. We will let you know the name and website address of an ADR entity that is competent to deal with your dispute, and whether we agree to submit to an ADR process, at the appropriate time. Please note that any decision by an ADR entity will only be binding on us if we expressly agree to it in advance; otherwise, ADR decisions are typically not binding and do not prevent you from pursuing court proceedings if you wish.
11.4 Legal Proceedings. Using an ADR mechanism is voluntary. This Agreement does not prevent either party from seeking remedies through the courts of law (subject to the Governing Law and Jurisdiction clause below). If a dispute arises, we encourage you to engage with us directly first, but you always have the right to seek legal recourse.
12.1 Governing Law. This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter shall be governed by the laws of England and Wales. This means that the interpretation, construction, and enforcement of this Agreement are subject to English law (and Welsh law, as applicable).
12.2 Jurisdiction. You and we each agree that the courts of England and Wales will have exclusive jurisdiction over any disputes or claims arising out of or relating to this Agreement or the Services. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts. We reserve the right to seek injunctive relief in any jurisdiction to protect our intellectual property or confidential information.
12.3 Consumers in the UK. Regardless of the above governing law clause, as a consumer you will benefit from any mandatory provisions of the law of the country in which you reside. Nothing in this Agreement, including the choice of English law, affects your rights as a consumer to rely on such mandatory provisions of local law.
13.1 Right to Modify. We may revise or update this Agreement from time to time, for example to reflect changes in our Services, changes in the law, or to introduce new terms. We will post the updated version of the terms on our website and update the “Last Updated” date at the top. If we make significant changes, we will provide reasonable advance notice to you via email or through your account.
13.2 Acceptance of Changes. Updated terms will become effective on the date specified in the notice or at the time they are posted (as applicable). By continuing to use the Services after the new terms take effect, you indicate your acceptance of the updated terms. If you do not agree to the changes, you should stop using the Services and may terminate this Agreement as described in Section 5 before the updated terms apply.
13.3 Negotiated Changes. Any changes to this Agreement that are individually negotiated between you and us (for example, a special addendum or custom agreement) must be in writing (including email) and expressly agreed by both parties.
14.1 Entire Agreement. This Agreement, together with any documents expressly referred to in it (such as additional terms or policies), constitutes the entire agreement between you and OneNet Servers UK regarding the Services and supersedes any prior agreements or understandings (whether written or oral) relating to the same subject matter. You acknowledge that you have not relied on any representation, warranty, or statement that is not expressly set out in this Agreement, and we shall have no liability for any such unmade representations, except that nothing in this clause limits or excludes liability for fraudulent misrepresentation.
14.2 Severability. If any provision of this Agreement is held by a court or competent authority to be invalid, illegal, or unenforceable, that provision or part-provision shall, to the extent required, be deemed deleted or modified to the minimum extent necessary to make it valid and enforceable. The validity and enforceability of the other provisions of this Agreement shall not be affected. If a provision is deemed deleted because it is unfair or unenforceable, we will ensure compliance with the law and the spirit of that provision in any revised terms.
14.3 No Waiver. If we fail to insist that you perform any of your obligations under this Agreement, or if we do not enforce our rights or delay in doing so, that does not mean we have waived our rights or that you are relieved from those obligations. Any waiver by us of a breach of this Agreement shall be effective only if it is in writing and signed by us, and it will not mean that we waive any later breach by you.
14.4 Assignment. You may not assign or transfer this Agreement or any of your rights or obligations under it without our prior written consent (such consent not to be unreasonably withheld). We may assign, transfer, or subcontract our obligations under this Agreement to another entity as part of a business reorganization, merger, sale of assets, or by operation of law. If such transfer materially affects the provision of Services to you, we will notify you and ensure that the transfer does not reduce your rights under this Agreement.
14.5 Third-Party Rights. A person who is not a party to this Agreement (except for our affiliates, in the case of the indemnification in Section 10.6, and our successors or assigns) has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement.
14.6 Contact Information. If you have any questions about these Terms of Service or need to contact us for any reason, please refer to Section 2 for our contact details. We recommend that you save or print a copy of this Agreement for your records.
